Privacy Policy

At Aethra Electronics, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or make a purchase.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

• Contact information: Your name, email address, phone number, and billing or shipping address.

• Order information: Products purchased, transaction details, and order history.

• Payment information: Payments are processed through the payment providers available at checkout. We may receive transaction details but do not necessarily have access to your full payment card information.

• Device and usage information: Your IP address, browser type, device information, pages viewed, and interactions with our website.

• Customer communications: Information you provide when contacting our support team.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders and payments.

• Arrange shipping and provide order updates.

• Respond to questions and customer support requests.

• Manage returns, refunds, and exchanges.

• Improve our website, products, and shopping experience.

• Detect fraud, prevent unauthorized activity, and protect our business.

• Send marketing communications where permitted by law and, when required, with your consent.

• Comply with legal, tax, and regulatory obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support advertising or analytics where enabled.

You can manage cookies through available website settings and your browser. Where required by law, we will request consent before using non-essential cookies.

4. How We Share Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Shopify and other ecommerce service providers.

• Payment processors and fraud-prevention providers.

• Shipping carriers and fulfillment partners.

• Analytics, marketing, and customer-support providers, where used.

• Professional advisers, regulators, or authorities when required by law.

We do not sell personal information in exchange for money. Any sharing or processing of personal information will be subject to applicable legal requirements.

5. International Data Transfers

Because Aethra Electronics may serve customers in different countries, personal information may be processed or transferred across international borders by our service providers.

Where required, appropriate safeguards will be used for such transfers in accordance with applicable data protection laws.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable measures designed to protect personal information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, object to certain processing, withdraw consent, or request a copy of your information.

You may also be able to unsubscribe from marketing emails using the unsubscribe link provided in those messages. Some information may need to be retained where legally required.

To exercise applicable privacy rights, please contact us through the customer support details listed on our website.

8. Children's Privacy

Our store is not intended to collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when using their services.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, service providers, or legal obligations. Any revised version will be published on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Aethra Electronics using this mail jadedyer237@gmail.com